Description
TTEC has an excellent opportunity for you to provide outsourced support services to our client
Revolut, an innovative international Fintech company focused on offering banking services:
prepaid debit card, currency exchange, cryptocurrency exchange and peer-to-peer payments.
We are looking for customer service superstars who will ensure the customers’ personal
experience remains at the heart of everything they do.
What would you be doing?
Supporting consumers via live chat;
Providing great customer experience by managing customer’s expectations
Resolving queries;
Offering in-depth product knowledge;
Monitoring and engaging consumer questions;
Ensuring the best consumer experience possible is provided.
What we offer:
Competitive salary;
Pay for Performance bonus;
Private Health/Medical Insurance and Eye Care Reimbursements;
Reimbursement program;
20 Annual leave days.
We are looking for…
We are looking for dynamic, resilient candidates, with a positive attitude and excellent
interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual
who will strive to go that extra mile for our customers. We especially value candidates with:
Verbal and written fluency in German;
Good English language skills;
Previous customer service experience will be an advantage;
Excellent communication skills;
The ability to multitask.
More info: https://www.europelanguagejobs.com/jobs/chat-support-specialist-german-english-revolut-account-118533.html
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