Senior IT administrator

Pactera EDGE, a global provider of technology and digital platform services, is looking for Senior IT Administrator who will be working on global projects and support the European team’s activities and growth. The ideal candidates are tech professionals based in Barcelona, Spain.

Responsibilities:

Helpdesk support for European offices and operation.

To define, to manage, and to ensure the evolution of the systems architecture including hardware infrastructures, servers and the rest of the network components.

To define and to implement improvement and transformation projects and to define the systems´ architecture

To follow-up and to monitor the current systems (such as: O365, Azure, Netapp, Vmware)

To define the action protocols in case of incidents of the company’s IT services and to resolve them or to escalate them if needed.

To define and execute backup policies.

To manage suppliers and contracts for IT and phone services.

To work closely with the Infosec team to comply with policies, procedures and internal controls related to ensuring the security of IT services.

To update continuously the business continuity plan and Disaster Recovery.

To maintain updated all the documentation of the IT procedures.

To manage the inventory and warranty of all IT assets in Europe.

Required:

Experience in VMware virtualization on NetApp

Experience in Cloud Azure and AWS environments

Advanced knowledge of Windows OP

Communication and dialogue skills with different corporate levels

Experience in networks administration

Experience in administration of Office 365

English proficient enough to work in this language

Primary Skill

Desktop/Laptop support (Hardware/Software/Local Office Applications, Encryption, Security settings)

OS Image

Active Directory

Office Telecom and Voice Over IP knowledge

Network and storage

Basic Office 365 knowledge

Asset Management (IT assets in and out and IT asset life cycle)

IT equipment purchase (laptops, monitors, headsets, keyboards, printer toners, etc.)

Vendor and supplier management

Alarm in the office (managing alarm PINs and availability 24h).

Onboarding and off boarding and Physical Office Access management (assigning card or fingerprint, also deleting users from system)

Good to have

Cloud knowledge

Virtual Machine knowledge

If interested, please reach out to [email protected] or [email protected] for the next steps.

Pactera EDGE, a global digital and technology services company. We bring together data, intelligence and experiences to deliver human-centric solutions to complex business challenges.

Pactera EDGE are an equal opportunity employer and will not discriminate against any of our applicants on the grounds of race, gender, religion or any other reason.