Responsibilities:
To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.
To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.
To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.
Profile:
• Be fluent speakers in French [C1/C2]
• Feel passionate about the gaming industry and be an active gamer
• Show strong logical thinking, good communication and team player
• Have consumer oriented mind-set and willingness to provide the best service
• Have technical knowledge or experience in technical support
• Speak fluent English for training and coordination purposes
• Technical support experience is greatly appreciated
More info at: https://www.europelanguagejobs.com/jobs/ubisoft-backoffice-french-gaming-support-lisbon-117721.html
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