Description
Date : 03/12/2018
Location :
Prague, Czechia
Position overview and Job Responsibilities:
- Providing technical support and assistance to certified partners and customers
- Running real-time troubleshooting sessions with partners/customers
- Testing and reproducing partner/customer issues in the Lab
- Working on escalations from Level 1 technical support team
- Reporting Software/Hardware related issues to the R&D department
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