Key Responsibilities:
– Manage your book of business that consists of existing clients.
– Consistently deliver towards revenue targets while delivering outstanding customer sales experience.
– Communicate with customers proactively, via phone and email.
– Execute and achieve sales quota and targets.
– Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
– Focus on driving profitability through proactive management.
– Track, manage, and report ongoing activity relative to sales plan.
– Assessing opportunities for upgrades and additional managed services
– Reviewing level of client satisfaction, and escalating issues when necessary.
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