Requirements
Fluent in English
Experience supporting customers via phone, E-mail, chat, and/or in person
Real passion for customer service and ownership of the customer experience, including comprehensive issue resolution
Handle your own workload and work independently in a dynamic, constantly changing environment
Ability to maintain a positive attitude through periods of change
Grows with a team where expertise is shared and feedback is encouraged
Effective time management including the ability to multi-task, organize and prioritize
Ability to research and grasp technical information across multiple tools while talking with customers
Knowledge of one or more of the following is an advantage: iOS, smartphone, tablet, PC or Mac experience
Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
More info: https://www.europelanguagejobs.com/jobs/customer-service-advisor-french-speaking-113444.html
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