Duties:
Managing incoming calls and customer service inquiries
Assessing customer’s business needs
Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
Build sustainable relationships with customers
Being engaged and proactive about the company’s Marketing and Sales plan
Proposing innovative ideas that will improve the satisfaction of the customers
Requirements:
Excellent command of at least one language (SPANISH or GERMAN or PORTUGUESE or HEBREW or FRENCH or CZECH or DUTCH) and English (B1 level)
Knowledge of MS Office, especially Excel
Experience in similar roles will be considered as a big advantage
Great communication skills
EU citizenship
Availability to work on shifts and during the weekends
Schedule (5 days per week, 8h per day)
The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.
The company offers:
Minimum 1 year contract + possibility to stay longer
International environment
Introductory training to the company
Relocation package for the people outside of Poland, as well as Polish course for beginners
Great company environment (many company events and parties to increase the team spirit)
Private medical insurance
Place of work: Lodz
Please send your CV in English at info@Itselecta.com with subject: CCR 40
Mention sellfreenow.com when calling seller to get a good deal
