Are you experienced in Customer Care and Tourism?
The European leader in gift boxes and the specialist in the sale of leisure activities on the internet. This company is present in France, Spain, Italy, Belgium and Switzerland.
Their aim is to make customer’s dreams come true, for this you will be advising customers in the world of of leisure (well-being, gastronomy, sport and stays).
In this sector you will be designing travel routes with customers and giving advices on booking flights and accommodation, all this, while working for some of the most well-known companies in the business.
Join our professional playground and you will develop:
• Clarify by e-mail and telephone customers requests concerning products marketed by the company (characteristics of products / services, points of sale, availability in stock etc)
• Advise clients, helping them to choose the best tourism, travel, accommodation or leisure experience available in the gift box
• Help customers make online reservations or purchases on the e-commerce platform
• Manage customers’ expectations and claims in a positive and diplomatic way
• Provide suggestions to improve the team’s performance and customer experience
Mention sellfreenow.com when calling seller to get a good deal
