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Call Center Operations Director – English speaking

  • Call Center Operations Director – English speaking

Description

Date : 26/04/2018
Location : Lisbon, Portugal

Manage Multilingual Call Centre operations.

The role will involve managing around 4 customer accounts, being responsible for 4 CCMs (contact center managers – 1 responsible for each customer account, Assistant Contact Center managers, Team leaders and CSRs).

Candidates must have several years experience in a senior management role in contact center operations

Recruitment Direct is acting as a recruitment agency.

 



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